voyager legend bluetooth manual
Voyager Legend Bluetooth Manual: A Comprehensive Guide
This manual provides detailed instructions for the Plantronics Voyager Legend, covering setup, usage, troubleshooting, and advanced features. It addresses common Bluetooth connection issues,
like 3-6 PM disconnects, and offers reset tips for optimal performance.
The Plantronics Voyager Legend is a premium Bluetooth headset designed for exceptional call clarity and all-day comfort. This guide serves as a comprehensive resource, assisting users in maximizing the potential of their device, whether for professional or personal use. It’s a deluxe version, offering features beyond standard models, and has been a favorite among users since its inception.
Originally positioned for business users, the Voyager Legend seamlessly integrates with smartphones and computers, providing a versatile communication solution. Its history stems from Plantronics’ long-standing expertise in communications technology, dating back to the early days of aviation and space exploration. Understanding its capabilities requires navigating setup, troubleshooting common issues – particularly Bluetooth connection problems – and exploring advanced functionalities. This manual will guide you through each step, ensuring a smooth and productive experience with your Voyager Legend.
Key Features and Specifications
The Plantronics Voyager Legend boasts several key features enhancing the user experience. It offers exceptional audio quality, ensuring clear conversations, and is designed for all-day comfort during extended use. A significant aspect is its seamless Bluetooth connection capability, allowing pairing with smartphones and computers. The Voyager Legend UC model expands functionality beyond the standard version, catering specifically to unified communications environments.
While detailed specifications vary slightly between models (standard vs. UC), core features remain consistent. Users can expect reliable performance, addressing common issues like muffled audio or intermittent disconnects, particularly those occurring between 3-6 PM. Plantronics’ legacy of innovation is evident in its design, offering a robust and user-friendly headset. Its positioning leans towards professional use, though it’s versatile enough for personal applications, making it a valuable communication tool.
Setting Up Your Voyager Legend
Proper setup is crucial for optimal performance. This section details initial charging, Bluetooth pairing with smartphones, and connecting to computers, resolving potential connection issues.
Initial Charging and Powering On
Before first use, fully charge your Plantronics Voyager Legend to ensure optimal battery performance and reliability. Connect the provided USB cable to the headset’s charging port and a powered USB source. The LED indicator will illuminate, signifying charging is in progress.
Charging time typically takes approximately 2.5 hours for a full charge. A fully charged headset provides up to 7 hours of talk time and 9 days of standby time. Once fully charged, the LED indicator will change color or turn off, indicating completion.
To power on the headset, press and hold the call control button for approximately two seconds. You will hear an audio prompt confirming the headset is powered on. To power off, repeat the same process. If the headset fails to power on, refer to the troubleshooting section for assistance, as it may require a reset.
Bluetooth Pairing with Smartphones
To pair your Plantronics Voyager Legend with a smartphone, ensure Bluetooth is enabled on your device. With the headset powered off, press and hold the call control button until the LED flashes red and blue, indicating pairing mode.
Navigate to the Bluetooth settings on your smartphone and search for available devices. The Voyager Legend should appear in the list. Select it to initiate the pairing process. You may be prompted to enter a passcode; if so, enter “0000”.
Once paired, the LED will turn solid blue, and you’ll hear an audio confirmation. The headset will automatically reconnect to your smartphone when in range. If pairing fails, try resetting the headset or clearing the Bluetooth cache on your phone. Refer to troubleshooting for further assistance with Bluetooth connection issues.
Connecting to Computers via Bluetooth
To connect your Plantronics Voyager Legend to a computer via Bluetooth, first, ensure Bluetooth is enabled on your computer. Put the headset into pairing mode by holding the call control button until the LED flashes red and blue.
Access your computer’s Bluetooth settings (usually found in Control Panel or System Preferences). Scan for available devices. Select “Voyager Legend” from the list when it appears. Your computer may prompt you to confirm pairing or enter a passcode; use “0000” if required.
After successful pairing, the headset should connect automatically. You may need to select the Voyager Legend as the default audio device in your computer’s sound settings. If you encounter Bluetooth connection issues, try restarting both the headset and your computer, or consult the troubleshooting section for further guidance.
Using Your Voyager Legend
Effectively utilize voice commands, adjust volume, and manage calls with ease. This section details answering, ending calls, and optimizing audio for a seamless experience.
Answering and Ending Calls
The Voyager Legend offers multiple ways to manage incoming calls. To answer a call, simply press the call control button on the headset. Alternatively, you can utilize voice commands – saying “Answer” or “Accept” will connect the call. For incoming calls from a connected smartphone, the headset will also provide an audible prompt.
Ending a call is equally straightforward. Press the call control button once again during a conversation to disconnect. Voice commands can also be used; simply state “End Call” or “Reject Call” for incoming calls you wish to decline. The headset provides clear audio confirmation when a call is successfully ended or rejected.
Furthermore, the Voyager Legend supports call transfer and three-party calling features, depending on your smartphone or computer’s capabilities. Refer to your device’s documentation for specific instructions on utilizing these advanced call management options. Understanding these simple controls ensures a smooth and efficient calling experience.
Adjusting Volume and Microphone
The Voyager Legend provides intuitive controls for adjusting both the call volume and microphone sensitivity. Volume can be easily adjusted using the volume control buttons located on the earcup. Press the “+” button to increase the volume and the “-” button to decrease it. Audible prompts will confirm each volume level adjustment.
Microphone positioning is crucial for optimal call clarity. Ensure the microphone boom is positioned approximately one finger-width away from your mouth. The headset features noise-canceling technology, but proper positioning maximizes its effectiveness. You can gently adjust the boom for a comfortable and secure fit.
For further customization, some smartphone applications allow you to fine-tune microphone levels. However, the default settings are generally sufficient for most environments; Regularly check the microphone boom for proper function and ensure it isn’t obstructed for the best possible audio quality during calls.
Voice Commands and Smart Features
The Plantronics Voyager Legend incorporates several smart features and voice command capabilities to enhance usability. Voice commands allow for hands-free operation, enabling you to answer or end calls simply by saying “Answer” or “Ignore.” The headset also supports voice activation of virtual assistants like Siri or Google Assistant, depending on your smartphone.
SmartSensor technology automatically answers calls when you put on the headset and pauses audio when you take it off, streamlining your workflow. The headset also features call announcement, which verbally identifies incoming callers (if supported by your smartphone).
To activate voice commands, press the call control button on the earcup and speak clearly. Refer to your smartphone’s documentation for specific voice command compatibility. Regularly updating your headset’s firmware ensures access to the latest features and improvements, maximizing the benefits of these smart functionalities.
Troubleshooting Common Issues
This section details solutions for frequent problems, including Bluetooth connection issues (especially 3-6 PM disconnects), power failures, audio clarity, and inability to hear callers.
Bluetooth Connection Problems (3-6 PM Disconnects)
Many Voyager Legend users report intermittent Bluetooth connection issues occurring specifically between 3 PM and 6 PM during calls. This frustrating problem, observed across multiple devices and phone models since 2010, involves random disconnects and reconnects mid-conversation. While the root cause remains elusive, several troubleshooting steps can mitigate this.
First, ensure your smartphone’s operating system is up-to-date. Second, try resetting the Voyager Legend headset – detailed instructions are available in the ‘Resetting Your Voyager Legend’ section. Third, clear any paired device lists on both your headset and phone, then re-pair them. Consider testing with a different Bluetooth device to rule out phone-specific issues.
If the problem persists, interference from other wireless devices could be a factor. Try moving to a different location. Finally, explore Plantronics’ support resources and the HP Support Community for further assistance and potential firmware updates.
Headset Not Powering On
If your Voyager Legend headset fails to power on, several troubleshooting steps can be taken. First, ensure the headset has been adequately charged. Connect it to the provided charging cable and adapter for at least 30 minutes, even if the indicator light doesn’t immediately illuminate. A completely depleted battery may take time to respond.
Next, attempt a reset of the headset. While the exact reset procedure varies slightly depending on the model, generally involves holding the power and volume up buttons simultaneously for a specified duration (consult the full manual for precise instructions). This can resolve software glitches preventing power-up.
If the reset doesn’t work, inspect the charging port for any debris or damage. A blocked or damaged port can prevent proper charging. Finally, if none of these steps resolve the issue, contact Plantronics support for further assistance, as it may indicate a hardware malfunction requiring repair or replacement.
Muffled or Unclear Audio Quality
Experiencing muffled or unclear audio with your Voyager Legend? Several factors could contribute to this issue. First, ensure the headset’s microphone isn’t obstructed by clothing or other objects. Adjust the microphone boom to sit approximately one finger’s width from your mouth for optimal clarity.
Next, check the audio settings on your paired device (smartphone or computer). Verify the volume levels are appropriately adjusted and that no equalizers or audio enhancements are negatively impacting the sound quality. Try disconnecting and reconnecting the Bluetooth connection to refresh the audio stream.
Cleaning the headset is also crucial. Dust or earwax buildup in the earpiece can significantly affect audio clarity. Gently clean the earpiece with a soft, dry cloth. If the problem persists, a reset of the headset might resolve software-related audio distortions.
Cannot Hear Callers
If you cannot hear callers during a conversation with your Plantronics Voyager Legend, begin by verifying the volume level on both the headset and your connected device (smartphone or computer). Ensure the volume isn’t muted or set too low on either end.
Next, confirm the headset is properly selected as the active audio output device on your phone or computer. Sometimes, devices automatically switch to speakers or another audio source. Try disconnecting and re-establishing the Bluetooth connection; this often resolves temporary audio routing issues.
A reset of the Voyager Legend can also be beneficial, clearing any potential software glitches. Check for any physical obstructions blocking the earpiece speaker. If the problem continues, explore alternative Bluetooth profiles or test the headset with a different device to isolate the source of the issue.
Advanced Features & Usage
Explore the Voyager Legend UC model for enhanced functionality, optimized for business environments. Discover Plantronics’ rich history and innovative technology within this premium Bluetooth headset.
Voyager Legend UC vs. Standard Model
The Plantronics Voyager Legend UC represents a deluxe upgrade from the standard Voyager Legend, consistently praised as a top-tier model. While both offer exceptional audio quality and comfort, the UC version expands connectivity beyond basic Bluetooth. It’s designed to seamlessly integrate with Unified Communications (UC) platforms – think Skype for Business, Microsoft Teams, and other popular business communication tools.
This integration allows for features like dynamic mute control, optimized for softphones, and simplified call control directly through the headset. The standard Voyager Legend excels with smartphones, but the UC model truly shines in professional settings. Consider your primary use case: if frequent softphone calls and UC platform interaction are essential, the Voyager Legend UC is a worthwhile investment. However, for primarily smartphone-based calls, the standard model remains a robust and reliable choice.
Price-wise, the UC version commands a higher price point, reflecting its added functionality and business-centric features;
Optimizing for Business Use
To maximize the Voyager Legend’s potential in a professional environment, prioritize consistent connectivity and clear communication. Regularly check for firmware updates via Plantronics Hub software to ensure optimal performance and compatibility with your UC platforms. Configure the headset within your softphone settings to enable features like remote answer and control.
Consider utilizing the headset’s voice commands for hands-free call management, boosting productivity during busy workdays. Plantronics positions the Voyager Legend as a premium solution for business users, not solely for smartphone connectivity.
For consistent audio quality, minimize interference by keeping the headset away from other electronic devices. Explore Plantronics’ extensive support resources for detailed guides on integrating the Voyager Legend with specific UC applications. Proper setup and maintenance will unlock the headset’s full potential, delivering a professional communication experience.
Plantronics History and Technology
Plantronics, a company with roots stretching back to the dawn of the Jet Age and the Apollo program, has consistently innovated in communication technology. This rich history informs the design and functionality of the Voyager Legend. Their decades of experience are evident in the headset’s focus on clear audio, reliable connectivity, and user comfort.
The Voyager Legend incorporates advanced Bluetooth technology for seamless pairing and stable connections. Plantronics’ commitment to research and development has resulted in features like SmartSensor technology, which automatically answers calls as you put on the headset.
Throughout its evolution, Plantronics has prioritized delivering professional-grade communication solutions. The Voyager Legend embodies this dedication, offering a sophisticated blend of cutting-edge technology and practical design, built upon a foundation of decades of expertise in the field.
Maintenance and Support
Proper care ensures longevity. Regularly clean your Voyager Legend and utilize the reset function when needed. Additional support and resources are readily available online for assistance.
Resetting Your Voyager Legend
Resetting your Plantronics Voyager Legend can resolve various issues, including pairing problems and erratic behavior. A simple reset doesn’t erase paired devices, but clears temporary settings. To perform a reset, ensure the headset is powered on. Then, simultaneously press and hold the Call and Volume Down buttons for approximately 10 seconds.
You’ll observe a visual indication – the LED will flash – confirming the reset process has begun. Continue holding the buttons until the headset powers off and then automatically restarts. This process typically takes around 15-20 seconds. After the restart, attempt to pair the headset with your device again.
If a standard reset doesn’t resolve the issue, a factory reset might be necessary, though this will erase all paired device information. Consult the Plantronics support website for detailed instructions on performing a factory reset, as the procedure can vary slightly depending on the firmware version.
Cleaning and Care Instructions
Maintaining your Plantronics Voyager Legend ensures optimal performance and longevity. Regularly wipe the headset with a soft, dry cloth to remove dust, dirt, and earwax. For more stubborn grime, lightly dampen the cloth with distilled water or a mild isopropyl alcohol solution (70% or less).
Avoid using harsh chemicals, abrasive cleaners, or solvents, as these can damage the headset’s finish and internal components. Pay particular attention to cleaning the ear tips, as these accumulate debris. Remove the ear tips periodically for thorough cleaning with mild soap and water, ensuring they are completely dry before reattaching.
Store your Voyager Legend in a clean, dry place when not in use, away from extreme temperatures and direct sunlight. Proper care will help preserve the headset’s sound quality and overall functionality for years to come.
Finding Additional Support Resources
For comprehensive assistance beyond this manual, Plantronics offers a wealth of support resources. The Plantronics (now Poly) support website provides access to FAQs, knowledge base articles, and downloadable documents, including updated firmware and software. You can find troubleshooting guides specifically addressing Bluetooth connection issues and other common problems.
Bluetooth Doctor is a valuable online resource dedicated to Bluetooth troubleshooting, offering specific advice for the Voyager Legend. The HP Support Community forums also contain discussions and solutions shared by other users experiencing similar issues.
Direct customer support is available via phone or online chat through the Poly website. Don’t hesitate to contact their support team for personalized assistance with any questions or concerns regarding your Voyager Legend.